By using Pyonea, you agree to these Terms.

1) Accounts & eligibility: You must provide accurate information and keep your account secure. We may suspend accounts used for fraud, abuse, or policy violations.

2) Marketplace role: Pyonea is a platform that connects buyers and independent sellers. Product listings, pricing, fulfillment, and warranties are the seller’s responsibility unless explicitly stated otherwise.

3) Orders & payments: When you place an order you agree to pay the displayed total and follow the seller’s stated policies. Payment methods and processing may vary by seller and may involve third‑party providers.

4) Content & conduct: You may not post illegal, misleading, or infringing content. Harassment, spam, and manipulation of reviews or ratings are not allowed.

5) Changes: We may update these Terms to reflect product, legal, or operational changes. Continued use of Pyonea after updates means you accept the revised Terms.

For questions, contact us using the details below.

We collect and use information to provide the service—such as creating accounts, processing orders, enabling seller support, and improving the marketplace.

What we collect: account details (name, email/phone), shipping information, order history, and device/usage data.

How we use it: to run the platform, prevent fraud, provide customer support, and communicate service updates.

Sharing: we share limited data with sellers (to fulfill orders) and service providers (payments, delivery, analytics) where necessary. We do not sell personal data.

Security: we use reasonable safeguards, but no system is 100% secure.

You can request access, correction, or deletion of your personal data where applicable.

Pyonea is a marketplace and return/refund rules can differ by seller.

- Check the seller’s return policy on the product page and at checkout. - If a return is approved, refunds are typically processed within 7–10 business days after confirmation (timelines may vary by payment method). - Items generally must be returned in original condition unless the seller’s policy states otherwise. - Shipping fees may be non‑refundable unless the return is due to seller error or a defective/wrong item.

Sellers are responsible for: accurate listings, lawful products, clear policies, timely fulfillment, and professional communication.

Sellers must: - Keep inventory, pricing, and delivery coverage accurate - Respond to buyer messages and order issues within reasonable time - Honor the stated return/shipping policies - Avoid prohibited items and misleading claims

Fees: Pyonea may charge platform fees or commissions according to the published pricing plan.